Shipping & Returns

Shipping

Shipping is generally a flat $4.90 for USA orders under 2 pounds, $7.75 for 2-3 pounds and $8.50 up to 5 pounds. International orders except Canada which is $9.50 start at $12.00 to $14.00 or more.

Returns

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. Custom bags are not eligible for return. 
  • Proof of purchase is required.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at  staff @ brewinabag.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Returns or Exchanges 

We will not refund any portion of the purchase price for a bag that is damaged by you.  If we sent you the wrong size item we will replace it at no charge to you and pay the freight cost both ways. If you ordered the wrong size you will pay the freight both ways. Send us an email to - staff @ brewinabag.com  - After we have approved the return or exchange we will use the email as confirmation. If the return is due to your error we will ask you to pay us at least $4.90 to cover the freight costs. We will email you a .pdf mailing label for the USA Priority Mail 9 x 11 padded envelope. You can then send the item back to us:

Brew In A Bag Supplies
24552 W Caton Farm Road
Plainfield, IL  60586

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • Visa
  • MasterCard
  • Amex
  • PayPal